BRANCH ASSISTANT – PERFECT LASER TECHNOLOGIES NELSPRUIT
DUTIES
- Providing administrative support to the branch, assisting the branch manager to manage all clients, business related activities, deliveries, callouts, client and office related reminders
- Client post service follow ups: Courtesy calls. Complete courtesy calls on quotes, installs, tickets providing a better service and looks after our reputational risk
- Building client relations and be presentable and cordial on the phone
- Showroom housekeeping, keep record of everything and add new items to assets register
- Ensure all demo stock is working. Training provided
- Rack stock must always be replenished
- Stock take must be done on a Friday – Keep stock records, incoming and outgoing including faulty parts to be returned to China
- Ensure that the branch has enough consumables for walk in clients
- Branch orders, liaising with couriers, Organise Freight bookings, Waybills to be uploaded – Must phone the freight company and obtain an email as a reference quote for the price obtained.
- Responsible for opening/closing showroom, Good time keeping and housekeeping – never run out of anything
- Daily observing all CSP system activities, leads, quotes, news. Learn CSP system. Know every element of the CSP
- Continually expanding our product and business knowledge. Learn as much about the machines. Training provided
- Know your product parts, consumables and machines. You must be able to do demonstrations to clients
- Must be part of the Facebook marketplace group and be updating new products in line with head office instructions
- Helping branch manager with appointments and booking. Techs can’t leave without payment, always check installs and payments as well as blocking off calendars.
- Ensuring that staff keeps their areas neat. Presentation is everything so keep desk clean and organised
Requirements
- Drivers licence is essential
- Matric certificate is essential
- Must reside in Nelspruit
Email CVs to robert@perfectlaser.co.za